Shipping policy

Shipping: 

All items are carefully packed to ensure they arrive safely.

Orders are processed within 1–3 business days.

As each item is handmade, dispatch times may vary slightly during busy periods. Any delays will be communicated clearly.

UK Shipping

• Orders are shipped within the United Kingdom using tracked delivery.

• Estimated delivery time: 2–4 business days after dispatch.

 

International Shipping

• International shipping is available.

• Delivery times vary depending on destination and customs processing.

• Any customs duties or import taxes are the responsibility of the buyer.

 

Please note

• Shipping costs are calculated at checkout.

• ONA Studio is not responsible for delays caused by postal services or customs.

• Incorrect or incomplete delivery addresses may result in delays or additional charges.

If you have any questions about shipping, feel free to contact us before placing your order.